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Phesi launches Investigator Site Profile solution, enabling sponsors to eliminate non-active, non-enrolling trial sites

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Managing Quality and Regulatory Risks in Pharmaceutical Technology Transfer

Technology transfer moves more than manufacturing instructions. It moves process knowledge, supplier dependencies, labeling requirements, packaging specifications, and the evidence needed to demonstrate control. For medical device manufacturers, including those supporting drug-device combination products, these interfaces can become recurring sources of compliance gaps during site transitions, acquisitions, and remediation. The central problem is often not a missing procedure. It is a quality system that allows connected activities to change independently. A label revision may be approved while packaging artwork, supplier instructions, or production-system data still reflect an obsolete version. Staying inspection-ready requires manufacturers to manage these dependencies as one controlled system. Why Compliance Gaps Keep Recurring Findings are treated as documentation defects Revising a procedure can resolve an immediate discrepancy without changing the behavior that caused it. If unclear decision rights, weak escalation, or ineffective training remain, the same failure may surface elsewhere. Corrective and preventive action should distinguish the observed finding from its underlying cause and establish how effectiveness will be demonstrated. Ownership is divided across connected functions Quality, Regulatory Affairs, labeling, packaging engineering, operations, suppliers, and digital-system owners often maintain separate workflows. Each team may complete its assigned task while an interface remains uncontrolled. For example, changing an instruction for use can affect packaging configuration, translations, technical documentation, inventory disposition, and release controls. Transitions expose unresolved weaknesses Acquisitions and site transfers can introduce conflicting procedures, incomplete knowledge transfer, or different assumptions about validated processes. Regulatory changes add further demands. When these events coincide with CAPA or change-control backlogs, teams may prioritize administrative closure over risk reduction. Without a coordinated impact assessment, local fixes can create new gaps downstream. Establish the Regulatory Baseline Inspection readiness starts with knowing which requirements apply to the product, activity, and market. Pharmaceutical, device, and combination-product obligations are not interchangeable; transfer planning should identify the applicable requirements rather than assume one quality framework covers every operation. According to FDA’s Quality Management System Regulation overview and FAQs, the QMSR became effective on February 2, 2026, incorporates ISO 13485:2016 by reference, and introduced the updated device inspection process under Compliance Program 7382.850. ISO 13485 certification does not exempt a manufacturer from FDA inspection or guarantee compliance with FDA requirements. For devices marketed in the European Union, Regulation (EU) 2017/745, Annex I, Section 23, provides the primary requirements for information supplied with devices, including labels and instructions for use. Teams should assess the applicable provisions alongside relevant language, product-specific, and market requirements. A labeling review should therefore evaluate required content and consistency with the device’s intended purpose and supporting documentation—not merely artwork accuracy. How to Identify the Real Gaps Begin with a cross-functional assessment that follows actual product and information flows. Select representative transfers, label changes, supplier changes, and CAPAs, then trace each from initiation through implementation and effectiveness review. Map dependencies: Identify affected specifications, suppliers, packaging components, systems, validation activities, and training. Compare records with practice: Check whether approved procedures match what operators and reviewers actually do. Test traceability: Follow a requirement through technical documentation, labeling, production instructions, and release evidence. Examine recurrence: Look for repeated deviations, reopened actions, overdue changes, and findings shared across sites. Assess capacity: Determine whether qualified owners have enough time and authority to complete corrective work. Prioritize gaps by potential patient or user harm, regulatory impact, likelihood of recurrence, and detectability. Document the rationale; an old overdue item is not automatically more important than a newly identified high-risk weakness. Align Quality, Labeling, Packaging, and Change Control Create a coordinated remediation plan with one accountable owner for each action, named contributors, acceptance criteria, and required evidence. Separate immediate containment from systemic correction. Containment might prevent obsolete labels from being issued; correction might redesign approval and implementation controls so obsolete versions cannot return. Use change control as the integration point. Before approval, evaluate effects on regulatory submissions or notifications, technical documentation, supplier controls, packaging performance, validation, electronic master data, inventory, and training. Record both identified impacts and justified decisions that particular activities are unaffected. During technology transfer, define readiness gates before production or release responsibilities move. These should address the transfer of process knowledge, acceptance criteria, receiving-site capability, required qualification or validation, approved documents, and personnel competence. The appropriate evidence depends on the product and process; a generic checklist cannot replace a documented assessment. Finally, verify implementation where the work happens. Confirm that current instructions are available, suppliers received approved requirements, systems contain correct versions, and affected personnel can perform their tasks. A signed approval is not evidence that every downstream change took effect. Mistakes That Undermine Inspection Readiness Closing CAPAs on task completion alone: Effectiveness checks should test whether the underlying failure has been controlled. Updating labels in isolation: Assess packaging, supplier, system, documentation, and inventory consequences. Counting closures instead of evidence: Dashboards need defensible records behind their status indicators. ...
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Phesi, a leading clinical development analytics company, has launched a self-service Investigator Site Profile solution designed to eliminate the non-active and non-enrolling investigator sites that development programs are typically burdened with. Investigator Site Profile leverages data from Phesi’s award-winning AI-powered Trial Accelerator™ platform, including records from 600,000 investigator sites in 195 countries. Users of the solution can access a detailed profile of investigator sites to select the best locations for the design of their study. Each profile contains the following data:

  • Investigator site clinical experience and relevance to indication under study.
  • Historical clinical trial capacity and current research workload at each investigator site, including competitor trials.
  • Profile of the investigator’s medical expertise based on data derived from his/her involvement in clinical research and clinical development.
  • A composite investigator site performance score consisting of three elements: speed of site activation compared to peers, patient enrolment compared to peers in a particular clinical trial he/she participated in, and their ability to deliver quality patient data consistently.

“Our analyses have revealed that there are a significant proportion of non-active and non-enrolling sites that add unnecessary expense and time, and which have an extensive impact on successful clinical development outcomes,” said Dr Gen Li, Phesi CEO. “Selecting the best investigator sites has always been challenging, but we are approaching a crisis point. Rapid progress achieved in precision medicine has stratified patient populations, but the same level of precision is not yet given to investigator site selection, leading to unsuitable sites delivering minimal or even no patient data. Investigator Site Profile overcomes this by democratizing access to data – enabling sponsors to exclude under-performing sites and select locations with precision and confidence. Typically, an investigator site list is produced from internal nominations, suggestions from development partners, or even simply based on familiar locations or institution names. With Investigator Site Profile, sponsors can sanity check their ‘gut feel’ and historic experience. And in a fast-moving clinical landscape, it is essential to objectively identify the best investigator sites and verify CRO proposals both at the pitch and also in delivery based on the latest and most accurate real-world data.”

The saturation of investigator sites in certain areas increases the number of poorly performing sites. This is a particular challenge in oncology, where three of the top five most studied diseases are found. A previous Phesi analysis of enrollment data from oncology trials using traditional tools and approaches found nearly one in five enrolled just a single patient. Further detailed Phesi analysis in non-small cell lung cancer (NSCLC) trials underlines the problem. The analysis found that 471 recruiting Phase I NSCLC trials targeted more than 20 specific genetic markers; a fifth (20%) of the investigators working on these 471 NSCLC trials were shown to specialize in different areas of oncology, with no history of strong recruitment in lung cancer. Additionally, the top 100 lung cancer investigator sites in the US each recruit for 39 trials on average; a single investigator cannot meaningfully recruit patients for 39 trials.

Dr Carl Mason, Chief Medical Officer at Lumen and an Investigator Site Profile beta user, commented: “Investigator site selection is a significant concern for many heads of clinical operations and development. Previously, there was limited ability to verify that sites proposed internally or by a CRO using conventional methods were optimal for each study. Phesi’s Investigator Site Profile provides increased confidence and quality assurance in the site selection process. We have also observed notable advantages from collaborating with Phesi on patient-led protocol design analysis. Furthermore, the nomination of investigator sites based on their contribution of baseline data to the Phesi Digital Patient Profile has provided valuable insights into how individual sites can potentially support our enrollment objectives.”

The new solution is integrated into Phesi’s suite of existing tools for optimizing clinical development programs and execution delivered through Trial Accelerator, alongside Digital Patient Profile (DPP) and Patient Access Score (PAS). Investigator Site Profile is available to users as a self-service solution; users can review their existing list of nominated investigator sites, including lists via a CRO, for clinical relevance, workload and various performance scores.

Phesi can also deliver more comprehensive investigator site selection at disease level; using Investigator Site Profile alongside Phesi consultative services to produce a list of relevant investigator sites for disease under study. Further, Phesi can work with clients to provide investigator site selection specific to the patient population targeted by a particular clinical trial; using Investigator Site Profile, combined with DPP and PAS, alongside Phesi consultative services to identify specific patient populations and their physicians.

Phesi was recognized in September 2024 by Frost & Sullivan with the Global Enabling Technology Leadership Award, for revolutionizing clinical development with its AI-powered Trial Accelerator platform and patient-centric analytics tools. The annual award is presented to a company that has developed pioneering technology to enhance current products and enable the development of new products and applications. Trial Accelerator is the industry’s largest contextualized clinical trial database; it serves as a bridge between protocol and program design, patient profiling, and high-performance investigator sites.

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Managing Quality and Regulatory Risks in Pharmaceutical Technology Transfer

Technology transfer moves more than manufacturing instructions. It moves process knowledge, supplier dependencies, labeling requirements, packaging specifications, and the evidence needed to demonstrate control. For medical device manufacturers, including those supporting drug-device combination products, these interfaces can become recurring sources of compliance gaps during site transitions, acquisitions, and remediation. The central problem is often not a missing procedure. It is a quality system that allows connected activities to change independently. A label revision may be approved while packaging artwork, supplier instructions, or production-system data still reflect an obsolete version. Staying inspection-ready requires manufacturers to manage these dependencies as one controlled system. Why Compliance Gaps Keep Recurring Findings are treated as documentation defects Revising a procedure can resolve an immediate discrepancy without changing the behavior that caused it. If unclear decision rights, weak escalation, or ineffective training remain, the same failure may surface elsewhere. Corrective and preventive action should distinguish the observed finding from its underlying cause and establish how effectiveness will be demonstrated. Ownership is divided across connected functions Quality, Regulatory Affairs, labeling, packaging engineering, operations, suppliers, and digital-system owners often maintain separate workflows. Each team may complete its assigned task while an interface remains uncontrolled. For example, changing an instruction for use can affect packaging configuration, translations, technical documentation, inventory disposition, and release controls. Transitions expose unresolved weaknesses Acquisitions and site transfers can introduce conflicting procedures, incomplete knowledge transfer, or different assumptions about validated processes. Regulatory changes add further demands. When these events coincide with CAPA or change-control backlogs, teams may prioritize administrative closure over risk reduction. Without a coordinated impact assessment, local fixes can create new gaps downstream. Establish the Regulatory Baseline Inspection readiness starts with knowing which requirements apply to the product, activity, and market. Pharmaceutical, device, and combination-product obligations are not interchangeable; transfer planning should identify the applicable requirements rather than assume one quality framework covers every operation. According to FDA’s Quality Management System Regulation overview and FAQs, the QMSR became effective on February 2, 2026, incorporates ISO 13485:2016 by reference, and introduced the updated device inspection process under Compliance Program 7382.850. ISO 13485 certification does not exempt a manufacturer from FDA inspection or guarantee compliance with FDA requirements. For devices marketed in the European Union, Regulation (EU) 2017/745, Annex I, Section 23, provides the primary requirements for information supplied with devices, including labels and instructions for use. Teams should assess the applicable provisions alongside relevant language, product-specific, and market requirements. A labeling review should therefore evaluate required content and consistency with the device’s intended purpose and supporting documentation—not merely artwork accuracy. How to Identify the Real Gaps Begin with a cross-functional assessment that follows actual product and information flows. Select representative transfers, label changes, supplier changes, and CAPAs, then trace each from initiation through implementation and effectiveness review. Map dependencies: Identify affected specifications, suppliers, packaging components, systems, validation activities, and training. Compare records with practice: Check whether approved procedures match what operators and reviewers actually do. Test traceability: Follow a requirement through technical documentation, labeling, production instructions, and release evidence. Examine recurrence: Look for repeated deviations, reopened actions, overdue changes, and findings shared across sites. Assess capacity: Determine whether qualified owners have enough time and authority to complete corrective work. Prioritize gaps by potential patient or user harm, regulatory impact, likelihood of recurrence, and detectability. Document the rationale; an old overdue item is not automatically more important than a newly identified high-risk weakness. Align Quality, Labeling, Packaging, and Change Control Create a coordinated remediation plan with one accountable owner for each action, named contributors, acceptance criteria, and required evidence. Separate immediate containment from systemic correction. Containment might prevent obsolete labels from being issued; correction might redesign approval and implementation controls so obsolete versions cannot return. Use change control as the integration point. Before approval, evaluate effects on regulatory submissions or notifications, technical documentation, supplier controls, packaging performance, validation, electronic master data, inventory, and training. Record both identified impacts and justified decisions that particular activities are unaffected. During technology transfer, define readiness gates before production or release responsibilities move. These should address the transfer of process knowledge, acceptance criteria, receiving-site capability, required qualification or validation, approved documents, and personnel competence. The appropriate evidence depends on the product and process; a generic checklist cannot replace a documented assessment. Finally, verify implementation where the work happens. Confirm that current instructions are available, suppliers received approved requirements, systems contain correct versions, and affected personnel can perform their tasks. A signed approval is not evidence that every downstream change took effect. Mistakes That Undermine Inspection Readiness Closing CAPAs on task completion alone: Effectiveness checks should test whether the underlying failure has been controlled. Updating labels in isolation: Assess packaging, supplier, system, documentation, and inventory consequences. Counting closures instead of evidence: Dashboards need defensible records behind their status indicators. ...

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