CRF Health Appoints Key Executives Following Business Growth and Investment


CRF Health, a leading global provider of patient-centered eSource technology and service solutions for the life sciences industry, has made two senior appointments to support the continuing growth of the global business.

CRF Health will expand its operations team with the addition of Neil Conroy as VP of Business Transformation, and Daniella Mulder as VP of Client Relations. These positions will be central in expanding CRF Health's client services in the high-paced eCOA market.

Neil Conroy is a process improvement leader with over 20 years of multi-industry experience with Johnson & Johnson and Nissan. He has designed and led several organization-wide improvement programs in complex and challenging manufacturing and R&D environments. In his new role as VP of Business Transformation, Neil will apply his deep experience of Lean Thinking, Six Sigma and Change Management approaches which have led to sustained results in organizational efficiency and effectiveness.

Daniella Mulder is a results-driven, operations, project management and business development leader with over 17 years of experience in the pharmaceutical, biotechnology and manufacturing industries. In her new role at CRF Health as VP of Client Relations, Daniella will be responsible for driving high performance from cross functional and geographically disperse teams, utilizing her proven ability to influence positive change in organizations and to improve communication gates. Before joining CRF Health, Daniella held positions at Bracket and Clinical Ink.

She was responsible for the successful delivery of Rater Training and Qualification, Scale Management, Data Surveillance and Risk Based Monitoring services using eSource Data Capture and Patient Engagement Clinical Trial solutions.

“These appointments demonstrate our commitment to investing in highly skilled people to drive our business forward. As an experienced trainer, coach and facilitator, Neil’s people development skills will be an asset to CRF Health to drive improvements in both efficiency and effectiveness,” comments Rachael Wyllie, CEO, CRF Health. “Daniella has extensive experience in the pharmaceutical industry from all levels of customer service and operations. Both hires bring a broad knowledge of the market and will be instrumental in driving future growth.”

For further information on CRF Health, please visit

About CRF Health
CRF Health is the leading provider of patient-centered eSource and telemedicine solutions for the life sciences industry. With experience in more than 800 clinical trials, over 100 languages and across 74 countries, CRF Health’s TrialMax® platform consistently demonstrates the industry’s highest data accuracy, patient and site compliance, and patient retention. Its recent acquisition of mHealth provider Entra Health, has allowed CRF Health to extend the connectivity of its existing technology to now include cloud-based remote patient monitoring, telehealth, data exchange and analytics.

CRF Health’s eSource solutions improve trial engagement by making the patient the center of the healthcare and clinical trial process. The integrated TrialMax platform includes eCOA solutions for collecting PROs (Patient Reported Outcomes), ObsROs (Observer Reported Outcomes), ClinROs (Clinician or Rater Reported Outcomes), and PerfOs (Performance Outcomes), and features TrialConsent™, an electronic solution for collecting informed consent in clinical trials.

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