Virgin Atlantic Cargo launches new pharma service as it prepares for vaccine

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Virgin Atlantic Cargo has added a new pharma service ahead of the launch of a new Covid-19 vaccine. The airline said its new Pharma Secure service will cater for urgent, valuable and vulnerable pharmaceutical and life sciences shipments.

The product will include a 24/7 support team, automatic live status updates, proactive service recovery and periodical integrity checks, temperature-controlled facilities and a dedicated booking team.

It also includes security escorts (on request), dedicated email for bookings, quotes and support, priority access to capacity and unloading at Heathrow, money back guarantee, GDP trained staff and access to temp-controlled facilities.

Dominic Kennedy, managing director, Virgin Atlantic Cargo, said: “This new service takes our already well-established pharmaceutical offering to the next level. We want to offer our customers peace of mind so they can book confidently with us, knowing their precious cargo will arrive safely, securely and on time.

“We look forward to playing a part in supporting the Covid-19 recovery by transporting crucial vaccines and pharmaceutical products to the UK and around the world on our global network, ensuring swift access to vaccines for the public as they become available.”

The last couple of months have seen a spate of new pharma services, task forces and specialist products launched by airlines, airports and handlers as they prepare for the launch of a Covid-19 vaccine.