Data Integrity, Business and Process Efficiencies Take Center Stage as CRF Health Appoints New Vice President of Quality Assurance


CRF Health, a leading global provider of patient-centered eSource technology and service solutions for the life sciences industry, has announced the appointment of former Novartis veteran and eClinical Quality Assurance and Data Integrity Specialist, Tom Haag, as Vice President, Quality Assurance.

Haag’s role at CRF Health will be to oversee Quality across the organization; to ensure regulatory compliance and the delivery of efficient and high quality services and products to the pharmaceutical industry.

Formerly the Global Head of Digital Development and Transformation QA with Novartis, Haag led on end-to-end quality and data integrity oversight for all Novartis digital development and new technology initiatives. This included transition to an e-technology-ready quality management system for the Novartis clinical trial process.  Haag’s fifteen-year career with the major global player demonstrates his expertise in the areas of eClinical systems, data visualization and data stewardship. Over the last 6 years, he has been solely focused on the adoption of eSource, e-informed consent, mobile patient data and novel trial settings.

In his new role, Haag will lead CRF Health’s QA organization to support the company’s efforts to change the quality of patients’ lives by ensuring that safe and effective medicines are available in a timely manner.  Speaking on his appointment, Haag says: “My professional mission is to solve problems inherent in the execution of clinical trials in today’s evolving technical and regulatory landscape.  Clinical development needs to evolve in such a way that research trials are modernized to promote data integrity, increase efficiency, and reduce patient and researcher burden. In this way medicines and therapies can be introduced to the market with a higher degree of confidence and quality.”

Discussing the appointment, CRF Health’s CEO, Rachael Wyllie, said: “Quality underpins everything we do at CRF Health and Tom’s experience and leading industry insight in Clinical Quality Assurance will be a great asset to us, not only in the delivery of current services and products but also as we design new, market-leading solutions.”

For further information on CRF Health, please visit

About CRF Health
CRF Health is the leading provider of patient-centered eSource technology solutions for the life sciences industry. With experience in more than 900 clinical trials, over 100 languages and across 74 countries, CRF Health’s TrialMax® platform consistently demonstrates the industry’s highest data accuracy, patient and site compliance, and patient retention. The integrated TrialMax platform includes eCOA solutions for collecting PROs (Patient Reported Outcomes), ObsROs (Observer Reported Outcomes), ClinROs (Clinician or Rater Reported Outcomes), and PerfOs (Performance Outcomes), and features TrialConsent®, an electronic solution for collecting informed consent in clinical trials. CRF Health’s eSource solutions improve trial engagement by making the patient the center of the clinical trial process.

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